8k88 Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how 8k88 ("the Platform", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("Player", "User", "you") who access and use the services available at 8k88.lol, including online casino games, sports betting, account services, and related features (collectively, "the Services").

By registering an account or continuing to use the Services, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Services.

1. Information We Collect

8k88 collects personal information that is necessary to provide the Services, comply with legal obligations, and maintain a safe and fair platform. The categories of information we collect include:

2. How We Use Your Information

8k88 uses the personal data we collect exclusively for the following purposes. We do not use your data for any purpose beyond what is described in this Policy without first obtaining your explicit consent:

• To create and manage your 8k88 account, verify your identity, and process your registration in accordance with our KYC obligations.
• To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, and other supported payment methods, and to maintain accurate financial records for each account.
• To detect, investigate, and prevent fraud, money laundering, account takeover attempts, bonus abuse, and other prohibited conduct as defined in our Terms and Conditions.
• To comply with applicable anti-money laundering (AML) regulations, age verification requirements, and any other legal obligations applicable to the operation of an online gaming platform.
• To personalise your experience on 8k88, including displaying promotions relevant to your gaming preferences and BDT deposit history, and to notify you of new games, features, and seasonal offers (e.g., BPL betting promotions, Eid bonuses).
• To operate our responsible gaming tools, including monitoring gameplay patterns that may indicate problem gambling behaviour, enforcing self-exclusion and deposit limit settings, and responding to player requests for account restrictions.

We do not sell your personal data to third parties for their own marketing purposes. We do not share your data with advertising networks or data brokers. Any sharing of data with third parties is strictly limited to the categories described in Section 4 of this Policy.

3. Legal Basis for Processing

8k88 processes your personal data on the following legal grounds. Each processing activity is matched to the legal basis most appropriate to its purpose:

4. Sharing Your Information

8k88 does not share your personal information with third parties except in the following limited circumstances. All third-party recipients of your data are required to implement appropriate data protection measures:

• Payment processing partners: bKash, Nagad, Rocket, Upay, Visa, and Mastercard — solely to execute deposit and withdrawal transactions initiated by you. These providers receive only the minimum data necessary to complete a transaction.
• Identity verification service providers: third-party KYC and AML screening services used to verify your identity documents and screen your name against sanctions lists. These providers act as data processors operating under strict contractual obligations.
• Game content providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Netent, and Microgaming receive anonymised session identifiers and wager data necessary to operate their games and resolve any technical disputes. These providers do not receive your full identity or payment information.
• Law enforcement and regulatory authorities: 8k88 will disclose personal information to law enforcement, financial intelligence units, or regulatory authorities when required to do so by law, court order, or when we reasonably believe disclosure is necessary to prevent criminal activity or protect the safety of our players.

8k88 does not transfer your personal data outside of the jurisdictions in which its service providers operate without ensuring that equivalent data protection standards are in place. All data processors are bound by contractual data processing agreements that require them to protect your data to a standard no less than that described in this Policy.

5. Payments and KYC Data

Because 8k88 processes real-money transactions in BDT, we are required to collect and retain detailed financial and identity records. All deposits and withdrawals processed via bKash, Nagad, Rocket, and Upay are logged with full transaction metadata including amount, timestamp, mobile wallet identifier, and processing outcome. This data is retained for a minimum period consistent with applicable financial record-keeping requirements.

KYC verification documents (copies of your national ID, passport, or other identity documents) are stored in an encrypted format on secure servers. Access to KYC documents is restricted to authorised personnel engaged in verification, compliance, and fraud prevention functions. KYC documents are not shared with game providers, marketing partners, or any other non-essential third party.

6. Cookies and Tracking Technologies

8k88 uses cookies and similar local storage technologies on its platform. Cookies are small text files stored by your mobile browser on your device. We use the following categories of cookies:

Most modern mobile browsers (Android Chrome, iOS Safari) allow you to view and delete cookies stored by a website. Refer to your browser's help documentation for instructions on managing cookies. Please note that disabling all cookies may prevent you from logging in to your 8k88 account.

7. Data Retention

8k88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this Policy, and to comply with applicable legal obligations. The following retention periods apply: account data and transaction records are retained for a minimum of 5 years from the date of your last transaction or account closure (whichever is later), in accordance with applicable financial record-keeping requirements. KYC identity documents are retained for the same period. Gameplay logs and session data are retained for up to 2 years from the date of the session for fraud detection and dispute resolution purposes.

When your personal data is no longer required to be retained, 8k88 will securely delete or anonymise it so that it can no longer be associated with your identity. If you request deletion of your account, 8k88 will delete or anonymise your personal data within a reasonable timeframe, subject to any overriding legal retention obligations.

8. Your Privacy Rights

As a player on the 8k88 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request":

8k88 will respond to all verified data rights requests within 30 days of receipt. We may require proof of identity before processing your request to ensure that personal data is not disclosed to an unauthorised person.

9. Data Security

8k88 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive data at rest including KYC documents and payment identifiers, access controls that restrict employee access to personal data on a strict need-to-know basis, regular security assessments and penetration testing of platform infrastructure, and automated fraud detection systems that monitor account activity in real time.

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 8k88 will notify affected players without undue delay and will take immediate steps to contain the breach and mitigate its impact.

10. Minors and Age Restriction

8k88 is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. If you believe that a person under the age of 21 has registered an account on 8k88, please contact us immediately at [email protected]. Upon receiving a credible report, we will promptly investigate, suspend the relevant account, and securely delete any personal data collected from the underage individual. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.

11. Changes to This Privacy Policy

8k88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the structure of the platform. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and notify registered players via the contact details held on their account.

Your continued use of the 8k88 Services after the effective date of a revised Privacy Policy constitutes your acceptance of the updated Policy. We encourage you to review this page periodically so that you remain informed about how we protect your personal data.

12. Contact Our Data Privacy Team

If you have any questions, concerns, or complaints about this Privacy Policy or the way 8k88 handles your personal data, please contact our Data Privacy team. We are committed to resolving all privacy-related queries promptly and transparently.

You may reach the 8k88 Data Privacy team by email at [email protected]. Please include "Privacy Query" in the subject line of your email so that your message is routed to the correct team. We aim to respond to all privacy queries within 14 working days of receipt.